.net.nz Domain Registration

New Zealand Domain - .net.nz Domain Registration

Top Selling New Zealander Domains

Related Alternative Generic Domains

No Requirements Necessary

Related Alternative Generic .net.nz domain


.net.nz Registry logo

Registration Pricing

  • 1 Year 29.95 USD
  • 2 Years 58.70 USD
  • 5 Years 142.26 USD
  • 10 Years 269.55 USD

Application Fee

Registration Time Frame

2 Days


Requirements

No Details Are Individual .net.nz domain registrations allowed?

Yes Details Company or legal entities registrations allowed for .net.nz?

Yes Details Are there requirements, documents, or information needed for .net.nz?

Yes Details Are some .net.nz domain names restricted?

No Details Does .net.nz domain have a special use?

No Details Other information I need to know about .net.nz?

No Details Are there any additional fees for .net.nz?

No Details Do I need a trademark/brand name to register .net.nz?

No Details WHOIS Privacy service available?

Trustee / Proxy service offered? Fees? No Details


.net.nz Domain FAQ

.net.nz General FAQ
New Zealand is an Island country located in the Southwestern Pacific Ocean. It is comprised of two main landmasses – the North and South Islands – as well as numerous smaller islands. Since it is one of the last places on Earth to have been settled by humans, it is noted for it's unique biodiversity. It has an estimated population of approximately 4.4 million people, and the official language is English.

The economy in New Zealand is modern and highly developed. It has historically been dependent on extractive industries and currently relies heavily cpr144449003101 on international trade. There are also large contributions from the service sector, as well as manufacturing, construction, farming and raw mineral extraction.

Why should I buy a .net.nz domain name?
New Zealand has a strong economy, and the influx of new business into the area provides an opportunity to capitalize on the needs cpr144449003101 of the emerging consumer and commercial markets. The .net.nz extension is intended for organisations and service providers directly related to the New Zealand internet.
What name can I register?

Roles and Responsibilities - Registrant

4.1 The core requirements of registrants are to keep all their information current and accurate, and to pay, as they become due, all the charges associated with their domain name.
4.2 Obligations and responsibilities of the registrant to the registrar are set out in the registrant's agreement with its registrar. That agreement must be consistent with the .nz Registrant Agreement Core Terms and Conditions. The responsibilities set out below are the minimum standards of behaviour required to operate in the .nz DNS:
4.2.1 Comply with all of the obligations as listed in the Registrant Agreement.
4.2.2 Ensure all information given to the registrar is accurate and complete.
4.2.3 Keep the registrar informed of changes to information in the register or required by the registrar.
4.2.4 Confirm the information held on the register associated with their domain name through doing a "whois" search on the register.
4.2.5 Ensure their use of a domain name will not infringe anybody's intellectual property rights, and protect the registrar, and everybody the registrar is in any business relationship with to provide services to the registrant, from any such claim.
4.2.6 Ensure the registrar's services, and the domain name, are not used for an unlawful purpose.
4.2.7 Ensure that any order of any authority having jurisdiction regarding any domain name registered to a registrant is complied with.
4.2.8 Ensure everyone the registrant is responsible for, or who uses a domain name registered by the registrant, carries out the duties listed in this policy.
4.2.9 Take complaints about the registrar up with the registrar in the first cpr144449003101 instance before presenting it to the DNC who will decide whether to investigate it.
4.2.10 Raise any claim or dispute within 60 days from the date the relevant service was supplied to them.
4.3 Registrants are reminded that registrars are not obliged to accept:
4.3.1 any registrant; or
4.3.2 any responsibility for managing any domain name.
4.4 When a registrar gives a registrant formal notice of the registrar's intention to cancel the Registrant Agreement, the registrant must transfer their domain names to another registrar before the date of cancellation, as specified in the notice. Any names not transferred at the end of the notice period may be cancelled by the registrar upon the cancellation of the Registrant Agreement.
4.5 Once a name has been registered the registrant may specify further sub-domains that can appear to the left of the registered name. These sub-domains are outside the scope of .nz policy and are the responsibility of the registrant. They are however, expected to be in the spirit of RFC1591.
4.6 The registrar obligations in clause 3.9 of this policy also apply to registrants.
8.8 Sanctions against registrants may include, but are not limited to:
8.8.1 Domain name registration cancellation where:
8.8.1.1 WHOIS information is found to be incorrect. First, the DNC or registrar shall make such attempts as the DNC considers appropriate to get the information corrected. Then, if the information remains incorrect, the domain name registration may be cancelled. If necessary the domain name registration may be cancelled without notice to the registrant;
8.8.1.2 The registrant has obtained the domain name by fraud or deception. In this situation the DNC, upon receiving a complaint from a registrar, may cancel the domain name without warning. NB: the DNC will not make any attempt to recover monies owed to the registrar.
What is the registration term allowed for .net.nz domain names?
The minimum term for .net.nz cpr144449003101 domain names is 1 year(s).
Can anyone register a .net.nz domain name?

NoAre Individual .net.nz domain registrations allowed?

YesCompany or legal entities registrations allowed for .net.nz?

YesAre there requirements, documents, or information needed for .net.nz?

Document proof you are a service provide located in New Zealand.

YesAre some .net.nz domain names restricted?

Violating rights of third parties, names and activities contrary to local and international laws is prohibited. See FAQs for complete restrictions.

NoDoes .net.nz domain have a special use?

NoOther information I need to know about .net.nz?

NoAre there any cpr144449003101 additional fees for .net.nz?

NoDo I need a trademark/brand name to register .net.nz?

NoWHOIS Privacy service available?

Yes.net.nz Trustee / Proxy service offered? Fees?

Don't Have All of These Requirements for New Zealand .net.nz? Our trustee service provides the required local contact information. Note: Registration for 2 years may be required on some extensions.

Available at Checkout

.net.nz Trustee / Proxy Fee: per
.net.nz Trustee / Proxy Setup Fee:

How long does it take to register my .net.nz domain name?
The domain registration time frame for .net.nz during general availability is 2 Days. .net.nz is not cpr144449003101 expected to launch until 2 Days. Once launched, a registration time frame will be available.
What are the characters and valid character lengths for .net.nz domain names?
Domain Names must:
  • have minimum of 2 and a maximum of 63 characters;
  • begin with a letter or a number and end with a letter or a number;
  • use the English character set and may contain letters (i.e., a-z, A-Z),numbers (i.e. 0-9) and dashes (-) or a combination of these;
  • neither begin with, nor cpr144449003101 end with a dash;
  • not contain a dash in the third and fourth positions (e.g. www.ab- -cd.net.nz); and
  • not include a space (e.g. www.ab cd.net.nz).
Trustee Service for .net.nz

Trustee Service helps you satisfy most local presence requirements when there are restrictions on registering a domain name.

cpr144449003101

Trustee service is not available for this extension

How do I host my .net.nz domain name?
bluesit.com offers hosting and email service for .net.nz. You can order hosting, email service and SSL certificates at checkout or you can contact sales.cpr144449003101
How do I transfer my .net.nz domain name?

To transfer your .net.nz domain name to bluesit.com, submit your domain name transfer or contact sales.

To transfer your .net.nz domain cpr144449003101 name out of bluesit.com, contact sales.

Can I transfer out my domain if I’m using your Trustee Service?
Trustee service is non-transferable. If you are using our Trustee Service, you cpr144449003101 must update ownership according to .net.nz requirements before transfer out can be started.
Can I hide my registration information (Private WHOIS)?
No. At present the .net.nz domain zone does not provide means to hide the information cpr144449003101 of the domain owner. All information (name, address, email, etc.) will be displayed in WHOIS.
Can I register my .net.nz domain name in different languages (Internationalized Domain Name)?

No, .net.nz does not cpr144449003101 support Internationalized Domain Names

Grace period for .net.nz domain name?
Grace periods vary for country code Top Level Domains (ccTLD) including Internationalized Domain Names (IDN). Some registries require renewal up to 60 days in advance of the domain name expiration date. It is your responsibility to pay for your Renewal Fees in advance of the due date specified by 101domain regardless of the domain name expiration date. Failure to pay your Renewal Fees prior to the cpr144449003101 due date will result in a fee of $150 to renew your .net.nz domain. There may be a restore period between when the domain expires and when the domain can be registered again. In the event that you do not pay by the renewal date, your site may be inaccessible during this time so it is very important that you renew this extension before the renewal date.
Who is the registry that manages .net.nz domain names?
You may visit them here: NZ Registry Services.cpr144449003101
.net.nz Domains Dispute & Policy

DISPUTE AND COMPLAINT PROCESS

1. Statement of Purpose
1.1 This document complements "Roles and Responsibilities" ("RAR") and relates also to "Investigation and Inquiry Process" ("IIP").
1.2 It will allow all parties to see where the Domain Name Commission ("DNC") will become involved in a complaint or dispute and what process it will employ to try to resolve the situation.
2. Background
2.1 InternetNZ has the ultimate responsibility within New Zealand for the .nz portion of the Domain Name System ("DNS") and has implemented a shared registry system ("SRS") for the management of .nz domain name registrations and the operation of the DNS. InternetNZ has appointed the DNC to manage and administer the .nz domain name space on behalf of InternetNZ.
2.2 A SRS establishes a single register for registering domain names and associated technical and administrative information. .nz Registry Services ("NZRS") operates the register.
2.3 The registration of domain names and modification of information associated with those names on the register can be effected only by authorised registrars.
2.4 Registrars are responsible for managing their relationship with registrants. There is no communication between NZRS and registrants.
3. Principles
3.1 NZRS is a listing service. The .nz DNS operates on a "first come, first served" basis. Any conflict between an applicant or other party and an existing registrant is up to those parties to resolve.
3.2 The DNC will become involved in disputes and complaints where a party believes that an agreement, or any of the .nz policies, has been breached.
3.3 The initial complaint must be laid within 60 days of the date that the issue arose or the incident occurred.
3.4 All disputes and complaints should first be directed to the relevant party, who will be given adequate time to resolve the situation. e.g. Registrant to their registrar, registrar to NZRS, NZRS to the registrar.
3.5 Only after this process, if the complaint is not satisfactorily resolved, should it be presented to the DNC.
3.6 The DNC's investigation of the complaint will be restricted to issues addressed in defined and published agreements and .nz policies.
3.7 The DNC may, in its discretion, refer the complaint to a Government agency where the circumstances warrant this, eg: the Commerce Commission, the Ministry of Consumer Affairs (including the Telecommunications Commissioner), or the Privacy Commissioner.
3.8 Complaints must be made either in writing to the Domain Name Commission, or by fax to +64 4 495 2115 or by email to complaints@dnc.org.nz. Complainants must detail the nature of the complaint and enclose any relevant documentation that supports their complaint. Use of the enclosed Form DCP1 is preferred.
3.9 The complaint will be acknowledged within two working days of receipt. Given that the nature of complaints can vary greatly, no set time can be given for investigating them. However, best endeavours will be made to resolve each complaint promptly.
3.10 Complainants will be updated about progress and will also be informed about when the complaint investigation process is likely to be completed.
3.11 The name of the complainant will be disclosed to all parties involved in the complaint.
3.12 Complaints will be investigated in line with IIP.
3.13 Determinations may include:
3.13.1 That no breach of .nz policies has occurred, or
3.13.2 That a breach has occurred and an apology is called for, but the breach is not sufficient to justify a sanction, or
3.13.3 That a breach has occurred and a sanction will result.
3.14 The DNC will not become involved when a registrant is merely dissatisfied with aspects of the service delivery of their registrar.
3.15 The DNC will not investigate anything regarding the use and/or content of any website, other non .nz services provided by an authorised registrar, (for example, web hosting service), general Internet complaints, or anything relating to a domain name that is not .nz. e.g .com, .au, etc.
3.16 Complaints that are not handled by the DNC can be made to relevant agencies, for example, the Commerce Commission, the Ministry of Consumer Affairs (including the Telecommunications Commissioner), or the Privacy Commissioner.
3.17 There is provision for the appointment of an independent person (appointed by the president or Vice President of the NZ Law Society) to resolve the dispute, with the costs to be equally shared by both parties. This provision is available only after the completion of any investigation, and the final outcome being determined.
4. General Information
4.1 A range of information about .nz policies, the SRS, registrant rights, and domain names in general is publicly available on the Internet. This includes:
A list of all authorised registrars, with links to their home pages
A list of second level moderators and their contact details.
Current policy about domain names in .nz, dispute resolution, etc.
Frequently asked questions.
Links to other relevant sites.
4.2 If anyone has any questions regarding this document please email policies@dnc.org.nz.

This policy is issued by Domain Name Commission Limited (DNC or Domain Name Commission) on behalf of InternetNZ, Internet New Zealand Incorporated.

DISPUTE RESOLUTION SERVICE POLICY

1. Statement of Purpose
1.1. This policy provides an alternative to the Courts in situations where two Parties are in dispute over who the Registrant of a .nz domain name should be. Part A defines the policy and Part B the procedure supporting the policy.
2. Background
2.1 InternetNZ has the ultimate responsibility within New Zealand for the .nz domain name space, and maintains a shared registry system (SRS) for the management of .nz domain name registrations. InternetNZ has appointed the Domain Name Commission ("DNC") to manage and administer the .nz domain name space on behalf of InternetNZ.
2.2 A SRS establishes a single register for registering domain names and associated technical and administrative information. .nz Registry Services (NZRS) operates the register.
2.3 The registration of domain names and modification of information associated with that name on the register can be effected only by authorised Registrars. Registrars are responsible for the information they collect.
2.4 Neither Registrars nor the DNC get involved in disputes regarding who the true Registrant of a domain name should be, but will undertake actions as directed either by the Courts or by the Experts under this policy.
2.5 This policy is one of the .nz policies that, as amended from time to time, all .nz Registrants agree to be bound by when registering or renewing a .nz domain name.
2.6 Thanks go to Nominet UK for their assistance in establishing the .nz Dispute Resolution Service.
3. Definitions
Appeal Panel means a panel appointed by the DNC under paragraph B17.7;
Complainant means a third party who asserts to the DNC the elements set out in paragraph 4 of this Policy and according to the Procedure, or, if there are multiple Complainants, the 'Lead Complainant' (see Procedure, paragraph B2.2);
Complaint means a Complaint submitted to the DNC by a Complainant under paragraph B2;
Commencement of Dispute Resolution Service proceedings means the earliest date upon which the Complaint is deemed to have been received by the Respondent in accordance with paragraph B1.5;
Conclusion of Dispute Resolution Service proceedings means the date on which the Parties are notified of a Decision or the date on which the Parties settle the dispute;
Days means, unless otherwise stated, any calendar day other than Saturday, Sunday or any public holiday in New Zealand;
Decision means the Decision reached by an Expert and where applicable includes Decisions of an Appeal Panel;
Dispute Resolution Service means the service provided by the DNC according to this Policy and the Procedure;
Domain Name means a domain name directly registered in any second level domain of the .nz system;
Domain Name Commission means Domain Name Commission Limited, a company wholly-owned by InternetNZ, responsible for the day to day oversight of the .nz domain name registration and management system;
Domain Name Hijacking means using the Policy in bad faith in an attempt to deprive a registered domain-name holder of a domain name;
DNC means the Domain Name Commission;
Expert means a person appointed to resolve a Domain Name Dispute under paragraphs B7 or B17 of the Procedure;
Informal Mediation means impartial mediation which is conducted under paragraph B6 to facilitate an acceptable resolution to the dispute;
ISP means an internet service provider;
InternetNZ means Internet New Zealand Incorporated, the organisation ultimately responsible for the .nz domain name space;
Mediator means a person appointed to mediate a Domain Name Dispute under paragraph B6 of the Procedure;
NZRS means New Zealand Domain Name Registry Limited, trading as .nz Registry Services, the body which operates and manages the Register;
Party means a Complainant or Respondent and Parties has a corresponding meaning;
Policy means this Policy;
Procedure means the Procedure under this Policy for the conduct of proceedings under the Dispute Resolution Service;
Register means the authoritative database and record of .nz domain names managed and operated by NZRS;
Registrant means the entity entered in the Register as Registrant in respect of the domain name;
Registrar means the entity entered in the Register as Registrar in respect of the domain name;
Reply means a submission made to the DNC by a Complainant under paragraph B5;
Respondent means the entity in whose name or on whose behalf a Domain Name is registered and against whom the Complainant makes a Complaint;
Response means a submission made to the DNC by a Respondent under paragraph B4;
Rights includes, but is not limited to, rights enforceable under New Zealand law. However, a Complainant will be unable to rely on rights in a name or term which is wholly descriptive of the Complainant's business;
Unfair Registration means a Domain Name which either:
i) was registered or otherwise acquired in a manner which, at the time when the registration or acquisition took place, took unfair advantage of or was unfairly detrimental to the Complainant's Rights; OR
ii) has been, or is likely to be, used in a manner which took unfair advantage of or was unfairly detrimental to the Complainant's Rights;

PART A - POLICY

4. Dispute Resolution Service
4.1 This Policy and Procedure applies to Respondents when a Complainant asserts to the DNC according to the Procedure, that:
4.1.1 The Complainant has Rights in respect of a name or mark which is identical or similar to the Domain Name; and
4.1.2 The Domain Name, in the hands of the Respondent, is an Unfair Registration.
4.2 The Complainant is required to prove to the Expert that both elements are present on the balance of probabilities.
4.3 The DNC recommends that both Parties use the guidance and help information, which can be found on the DNC website.
5. Evidence of Unfair Registration
5.1. A non-exhaustive list of factors which may be evidence that the Domain Name is an Unfair Registration is set out in paragraphs 5.1.1 - 5.1.5:
5.1.1. Circumstances indicating that the Respondent has registered or otherwise acquired the Domain Name primarily:

(a) for the purposes of selling, renting or otherwise transferring the Domain Name to the Complainant or to a competitor of the Complainant, for valuable consideration in excess of the Respondent's documented out-of-pocket costs directly associated with acquiring or using the Domain Name;

(b) as a blocking registration against a name or mark in which the Complainant has Rights; or

(c) for the purpose of unfairly disrupting the business of the Complainant; or

5.1.2. Circumstances demonstrating that the Respondent is using the Domain Name in a way which is likely to confuse, mislead or deceive people or businesses into believing that the Domain Name is registered to, operated or authorised by, or otherwise connected with the Complainant;
5.1.3. The Complainant can demonstrate that the Respondent is engaged in a pattern of registrations where the Respondent is the Registrant of domain names (under .nz or otherwise) which correspond to well known names or trade marks in which the Respondent has no apparent rights, and the Domain Name is part of that pattern;
5.1.4. The Complainant can demonstrate that the Respondent has knowingly given false contact details to a Registrar and/or to the DNC; or
5.1.5. The Domain Name was registered arising out of a relationship between the Complainant and the Respondent, and the circumstances indicate that it was intended by both the Complainant and the Respondent that the Complainant would be entered in the Register as the Registrant of the Domain Name;
5.2. Failure on the Respondent's part to use the Domain Name for the purposes of e-mail or a web-site is not in itself evidence that the Domain Name is an Unfair Registration.
5.3. There shall be a presumption of Unfair Registration if the Complainant proves that the Respondent has been found to have made an Unfair Registration in three (3) or more Dispute Resolution Service cases in the two (2) years before the Complaint was filed. This presumption can be rebutted (see paragraph 6.3).
5.4. In making their Decision, the Expert shall not take into account any evidence of acts or omissions amounting to unfair registration or use which occurred more than three (3) years before the date of the Complaint.
6. How the Respondent may demonstrate in its Response that the Domain Name is not an Unfair Registration
6.1. A non-exhaustive list of factors which may be evidence that the Domain Name is not an Unfair Registration is set out in paragraphs 6.1.1 - 6.1.4:
6.1.1. Before being aware of the Complainant's cause for complaint (not necessarily the Complaint itself), the Respondent has:

(a) used or made demonstrable preparations to use the Domain Name or a Domain Name which is similar to the Domain Name in connection with a genuine offering of goods or services;

(b) been commonly known by the name or legitimately connected with a mark which is identical or similar to the Domain Name;

(c) made legitimate non-commercial or fair use of the Domain Name; or

6.1.2. The Domain Name is generic or descriptive and the Respondent is making fair use of it in a way which is consistent with its generic or descriptive character;
6.1.3. In relation to paragraph 5.1.5; that the Registrant's holding of the Domain Name is consistent with an express term of a written agreement entered into by the Parties; or
6.1.4. In relation to paragraphs 5.1.3 and/or 5.3; that the Domain Name is not part of a wider pattern or series of registrations because the Domain Name is of a significantly different type or character to the other domain names registered by the Respondent.
6.2. Fair use may include sites operated solely in tribute to or in criticism of a person or business.
6.3. If paragraph 5.3 applies, to succeed the Respondent must rebut the presumption by proving in the Response that the registration of the Domain Name is not an Unfair Registration.
6.4. Trading in Domain Names for profit, and holding a large portfolio of Domain Names, are of themselves lawful activities. The Expert will review each case on its merits.
7. Informal Mediation
7.1. After the DNC has received the Parties' submissions under the Procedure (Part B), it will initiate and conduct a period of Informal Mediation under paragraph B6 of the Procedure.
8. Without Prejudice
8.1. Documents and information which are 'without prejudice' (or are marked as being 'without prejudice') may be used in submissions and may be considered by the Expert except that the Expert will not consider such materials if:
8.1.1. they are generated within Informal Mediation; or
8.1.2. the Expert believes that it is in the interests of justice that the document or information be excluded from consideration.
9. Appointment of Expert
9.1. If an acceptable resolution cannot be achieved by Informal Mediation the DNC will notify the Parties that it will appoint an Expert when the Complainant has paid the applicable fees set out in paragraph B20.1 and within the time specified in paragraph B7.1. The Expert will come to a written Decision.
10. Notification and Publication
10.1. A Decision will be communicated to the Parties according to paragraph B16 and all Decisions will be published in full on the DNC website.
10.2. Fees are payable by the Complainant or otherwise according to paragraph B20 only if an acceptable resolution has not been achieved by Informal Mediation and once the DNC has notified the Parties that an Expert is to be appointed.
10.3. Decisions may contain personal information, including the contact details of the Parties, and the Parties consent to personal information being displayed in this way.
11. Exclusion of Liability
11.1 None of InternetNZ, the DNC, NZRS, any Registrar, Expert or Mediator, nor any of those entities' councillors, officers, employees or servants (as applicable) shall be liable to a Party for anything done or omitted, whether negligently or otherwise, in connection with any proceedings under the Dispute Resolution Service unless the act or omission is shown to have been in bad faith.
12. Appeal, Repeat Complaints and Availability of Court Proceedings
12.1. Either Party will have the right under paragraph B17 to appeal a Decision. The Appeal Panel will consider appeals on the basis of a full review of the matter and may review procedural matters.
12.2. The DNC may refer questions of interpretation of the Policy and Procedure to the Appeal Panel. Any Decision rendered as a result of this referral will not affect any Decision in any other previous proceedings under the Dispute Resolution Service.
12.3. The DNC will publish Decisions of the Appeal Panel. Appeal Decisions will not be binding precedents, but will be of persuasive value to Experts in future Decisions.
12.4. The operation of the Dispute Resolution Service will not prevent either the Complainant or the Respondent from submitting the dispute to a New Zealand court or decision-making body of competent jurisdiction or to an arbitral tribunal of competent jurisdiction.
12.5. If a Complainant has obtained a Decision in previous Dispute Resolution Service proceedings it will not be reconsidered by an Expert (but there may be rights of appeal, see paragraph 12.1 and paragraph B17). If the Expert finds that the Complaint is a resubmission of an earlier Complaint which has been resolved he or she shall reject the Complaint without a consideration of its merits.
12.6. In determining whether a Complaint is a resubmission of an earlier Complaint, or contains a material difference that justifies the Complaint being heard the Expert shall consider the following questions:
12.6.1. Are the Complainant, the Respondent and the Domain Name at issue the same as in the earlier case?
12.6.2. Does the substance of the Complaint relate to acts that occurred prior to or subsequent to the close of submissions in the earlier case?
12.6.3. If the substance of the Complaint relates to acts that occurred prior to the close of submissions in the earlier case, are there any exceptional grounds for the rehearing or reconsideration, bearing in mind the need to protect the integrity and smooth operation of the Policy and Procedure?
12.6.4. Does the substance of the Complaint relate to acts that occurred subsequent to the close of submissions in the earlier Decision? (Acts on which the re-filed Complaint is based should not be, in substance, the same as the acts on which the previous Complaint was based).
12.7. A non-exhaustive list of examples which may be exceptional enough to justify a re-hearing under paragraph 12.6.3 include:
12.7.1. serious misconduct on the part of the Expert, a Party, witness or lawyer;
12.7.2. false evidence having been offered to the Expert;
12.7.3. the discovery of credible and material evidence which could not have been reasonably foreseen or known for the Complainant to have included it in the evidence in support of the earlier Complaint;
12.7.4. a breach of natural justice.
13. Implementation of Expert Decisions
13.1. The Expert's powers, as part of a Decision, include powers to direct that a domain name should be cancelled, transferred, suspended or otherwise amended. The Expert may not, however, make any orders directing a Party to pay costs of the Dispute Resolution Service proceedings.
13.2. If the Expert makes a Decision that a Domain Name registration should be cancelled, suspended, transferred or otherwise amended, the DNC will implement that Decision by causing any necessary changes to the Register to take place according to the process set out in paragraph B16. The details set out in the Complaint form will be used unless the Complainant specifies other details in good time.
14. Other action
14.1. The DNC will not cause any Domain Name registration to be cancelled transferred, activated, deactivated or otherwise changed except as set out in paragraphs 13 and B3.4 and in accordance with the .nz policies, which are available on the DNC website.
15. Transfers During a Dispute
15.1. A Domain Name registration may not be transferred:
15.1.1. if the electronic form of a Complaint has been received by the DNC Dispute Resolution Service staff and the matter is pending the receipt of a valid paper copy to confirm the Complaint (to a maximum of five (5) Days); or 15.1.2. whilst Dispute Resolution Service proceedings are ongoing in relation to the Domain Name or for a period of ten (10) Days after the Conclusion of Dispute Resolution Service proceedings, unless to the Complainant as a result of a settlement reached between the Parties whether or not pursuant to Informal Mediation; or
15.1.3. whilst a court proceeding, other dispute resolution hearing or arbitration in respect of the Domain Name registration is ongoing in a New Zealand court or decision-making body of competent jurisdiction or arbitral tribunal of competent jurisdiction.
cpr144449003101
15.2. The DNC may reverse any transfer of a Domain Name registration which does not comply with paragraph 15.1.
15.3. A Respondent may not without the Complainant's consent (which the Complainant will not unreasonably withhold) transfer the Domain Name to another Registrar whilst proceedings under the Dispute Resolution Service are ongoing in relation to the Domain Name or for a period of ten (10) Days after the Conclusion of Dispute Resolution Service proceedings.
16. Modifications to the Policy and Procedure of the Dispute Resolution Service
16.1. The Internet is an emerging and evolving medium and the regulatory and administrative framework under which it operates is constantly developing. For these reasons the DNC reserves the right to make reasonable modifications to the Policy and Procedure at any time. Except where the DNC is acting in pursuance of a statutory requirement or a court order, substantive changes will be implemented following a process of open public consultation. Each such change will be published in advance (where practicable, 30 calendar days in advance) on the DNC website: http://www.dnc.org.nz/policies and will become binding and effective upon the date specified therein.
16.2. In any Dispute Resolution Service proceedings, the Parties will be bound by the Policy and Procedure which are current at the Commencement of Dispute Resolution Service proceedings, until the Conclusion of the Dispute Resolution Service proceedings.
17. General Information
17.1. If anyone has any questions regarding this document they should email policies@dnc.org.nz

PART B - PROCEDURE

B1. Communication
B1.1. The DNC will send a Complaint (see paragraph B2) to the Respondent by:
B1.1.1. sending the Complaint by post, fax or e-mail to the Respondent at the contact details shown as the Registrant or other contacts in the Register for the Domain Name in dispute;
The DNC may also, at its discretion use any or all of the following means:
B1.1.2. sending the Complaint in electronic form (including attachments to the extent available in that form) by e-mail to:

a) postmaster@ ;

b) if the Domain Name resolves to an active web page (other than a generic page which the DNC concludes is maintained by an ISP for parking Domain Names), to any e-mail address shown or e-mail links on that web page so far as this is practicable; or

B1.1.3. sending the Complaint to any addresses provided to the DNC by the Complainant under paragraph B2.3.3 so far as this is practicable.
B1.2. Except as set out in paragraph B1.1 above, all written communication to a Party or a Party's representative under the Policy or this Procedure shall be made by fax, post or e-mail.
B1.3. Communication shall be made in English. E-mail communications should be sent in plain text so far as this is practicable.
B1.4. During the course of proceedings under the Dispute Resolution Service, if either Party wishes to change its contact details it must notify the DNC of all changes.
B1.5. Except as otherwise provided in this Procedure or as otherwise decided by the DNC or if appointed, the Expert, all communications provided for under this Procedure shall be deemed to have been received:
B1.5.1. if sent by facsimile, on the date transmitted; or
B1.5.2. if sent by post, on the second Day after posting;
B1.5.3. if sent via the Internet, on the date that the communication was transmitted;
B1.5.4. and, unless otherwise provided in this Procedure, the time periods provided for under the Policy and this Procedure shall be calculated accordingly.
B1.6. Any communication (except for communications relating to Informal Mediation) between:
B1.6.1. the DNC and any Party shall be copied by the DNC to the other Party and if appointed, the Expert, subject to paragraph B12; and
B1.6.2. a Party to another Party shall be copied by the sender to the DNC and the DNC will copy such correspondence to the Expert, if appointed.
B2. The Complaint
B2.1. Any person or entity may submit a Complaint to the DNC in accordance with the Policy and this Procedure. In exceptional circumstances, the ability to accept Complaints may have to be suspended. If so, a message will be posted to that effect on the DNC website which will indicate when the suspension is likely to be lifted.
B2.2. More than one person or entity may jointly make a Complaint. Where this occurs the joint Complainants must:
B2.2.1. all sign the hard copy of the Complaint (or have it signed on their behalf);
B2.2.2. specify one of the Complainants, or a single representative, who will be the 'Lead Complainant' who will receive correspondence on behalf of all the Complainants and is entitled to act on behalf of them all (e.g. in Informal Mediation); and
B2.2.3. specify which Complainant the Complainants wish to become the sole Registrant of each Domain Name(s) which are the subject of the Complaint if the Complainants are successful (this does not bind the Expert).
B2.3. The Complainant must send the Complaint to the DNC in hard copy and (except to the extent not available for attachments) in electronic form. The Complaint shall:
B2.3.1. not exceed 2000 words (not including the text set out in paragraph B2.3.9 and annexes);
B2.3.2. specify whether the Complainant wishes to be contacted direct or through an authorised representative, and set out the e-mail address, telephone number, fax number and postal address which should be used;
B2.3.3. set out any of the Respondent's contact details which are known to the Complainant;
B2.3.4. specify the Domain Name(s) which is the subject of the dispute and the name or mark which is identical or similar to the Domain Name and in which the Complainant asserts it has Rights;
B2.3.5. describe in accordance with the Policy the grounds on which the Complaint is made including in particular: what Rights the Complainant asserts in the name or mark; why the Domain Name should be considered to be an Unfair Registration in the hands of the Respondent; and any applicable aspects of paragraph 5 of the Policy above, as well as any other grounds which support the Complainant's assertion;
B2.3.6. specify whether the Complainant is seeking to have the Domain Name transferred, suspended, cancelled or otherwise amended;
B2.3.7. tell the DNC whether any legal proceedings have been commenced or terminated in connection with the Domain Name which is the subject of the Complaint;
B2.3.8. state that the Complainant will submit to the exclusive jurisdiction of the New Zealand courts with respect to any legal proceedings seeking to reverse the effect of a Decision requiring the suspension, cancellation, transfer or other amendment to a Domain Name registration, and that the Complainant agrees that any such legal proceedings will be governed by New Zealand law;
B2.3.9. conclude with the following statement followed by the signature of the Complainant or its authorised representative: "I, the Complainant agree that my claims and remedies concerning the registration of the Domain Name, the dispute, or the dispute's resolution shall be solely against the Respondent and that none of InternetNZ , the DNC, NZRS, any Registrar, Expert or Mediator, nor any of those entities' councillors, officers, employees or servants (as applicable) shall be liable for anything done or omitted in connection with any proceedings under the Dispute Resolution Service unless the act or omission is shown to have been in bad faith."; "The information contained in this Complaint is to the best of my knowledge true and complete. This Complaint is not being presented in bad faith, including not being for a dominant purpose other than resolving the issue of who the proper Registrant of a Domain Name is, and the matters stated in this Complaint comply with the Policy and Procedure and applicable law."; "I agree to the terms of the Dispute Resolution Service Policy and Procedure, and agree to be bound by any resulting Decision, subject to any rights of review or appeal." and "I acknowledge that if the Expert orders a transfer of the domain name(s) to me or at my request, I will need to select an Authorised .nz Registrar to provide me with the necessary .nz registry and other services in respect of domain name(s). I will advise the DNC of my decision on request."
B2.3.10. attach four (4) copies of any evidence on which the Complainant relies including correspondence and any trade mark registration and/or evidence of use of or reputation in a name or mark, together with an index of the material attached.
B2.4. The Complaint may relate to more than one Domain Name, provided that those Domain Names are registered in the name of the Respondent.
B3. Notification of Complaint
B3.1. The DNC will check that the Complaint sufficiently complies with the Policy and, if satisfied, this Procedure and, if so, will forward it to the Respondent together with an explanatory coversheet within three (3) Days of the receipt of the hard copy of the Complaint.
B3.2. If the DNC considers that the Complaint does not sufficiently comply with the Policy and this Procedure, the Complainant will be promptly notified of the deficiencies identified. The Complainant shall have three (3) Days from receipt of notification within which to correct the deficiencies and return the Complaint, failing which the DNC will deem the Complaint to be withdrawn. This will not prevent the Complainant submitting a different Complaint.
B3.3. The DNC will promptly notify the Parties of the date of Commencement of Dispute Resolution Service proceedings.
B3.4. On receipt of the Complaint the DNC will cause the domain name to be locked until the Conclusion of the proceedings, at which time the domain name will be unlocked.
B4. The Response
B4.1. Within fifteen (15) Days of the date of Commencement of Dispute Resolution Service proceedings, the Respondent shall submit a Response, if they choose to do so.
B4.2. The Respondent must send the Response to the DNC signed, and in hard copy and (except to the extent not available for attachments) in electronic form at the addresses set out in the explanatory coversheet. The Response shall:
B4.2.1. not exceed 2000 words (not including the text set out in paragraph B4.2.5 and annexes);
B4.2.2. include any grounds that the Respondent wishes to rely upon to rebut the Complainant's assertions under paragraph B2.3.5 including any relevant factors set out in paragraph 6 as well as any other factors which rebut the Complainant's assertions
B4.2.3. specify whether the Respondent wishes to be contacted direct or through an authorised representative, and set out the e-mail address, telephone number, fax number and postal address which should be used;
B4.2.4. tell the DNC whether any legal proceedings have been commenced or terminated in connection with the Domain Name(s) which is the subject of the Complaint;
B4.2.5. conclude with the following statement followed by the signature of the Respondent or its authorised representative:- "The information contained in this Response is to the best of the Respondent's knowledge true and complete and the matters stated in this Response comply with the Policy and Procedure and applicable law."; and B4.2.6. attach four (4) copies of any evidence on which the Respondent relies including correspondence and any trade mark registration and/or evidence of use of or reputation in a name or mark together with an index of the material attached.
B4.3. Within three (3) Days following the receipt of the signed copy of the Response, the DNC will forward the Response to the Complainant.
B4.4. If the Respondent does not submit a Response, the Parties will be notified that an Expert will be appointed on receipt from the Complainant of the applicable fees according to paragraph B20 and in the absence of exceptional circumstances.
B5. Reply by the Complainant
B5.1. Within five (5) Days of receiving the Response from the DNC, the Complainant may submit a Reply to the Respondent's Response, which shall not exceed 2000 words (not including annexes). The Reply should be confined to answering any new points raised in the Response and not previously dealt with in the Complaint. The Expert will not be obliged to consider any other material included in the Reply.
B5.2. If a Reply is submitted it must be submitted in signed, hard copy (including four (4) copies of all annexes) and as far as possible in electronic form. If the Complainant does not submit a Reply within five (5) Days the DNC will proceed to Informal Mediation.
B6. Informal Mediation
B6.1. No Informal Mediation will occur if the Respondent does not file a Response. Within three (3) Days of the receipt of the Complainant's Reply (or the expiry of the deadline to do so), the DNC will arrange for Informal Mediation to be conducted. Informal Mediation will be conducted in a manner which the DNC, at its sole discretion, considers appropriate. The DNC will appoint a Mediator on a rotational basis from its list of Mediators.
B6.2. A Mediator may only be a person named in the list of Mediators which the DNC will maintain and publish along with the Mediators' qualifications. No Mediators' appointment will be challenged on the grounds that they are insufficiently qualified. Once the DNC has appointed the Mediator, the Parties will be notified of the name of the Mediator appointed.
B6.3. Negotiations conducted between the Parties during Informal Mediation (including any information obtained from or in connection to negotiations) shall be confidential as between the Parties, the Mediator and the DNC. Any such information will not be shown to the Expert. Neither the DNC nor the Mediator nor any Party may reveal details of such negotiations to any third parties unless a court or decision-making body of competent jurisdiction orders disclosure, or the DNC, the Mediator or either Party are otherwise required to do so by applicable laws or regulations. Neither Party shall use any information gained during mediation for any ulterior or collateral purpose or include it in any submission likely to be seen by any court or decision-making body of competent jurisdiction or arbitral tribunal of competent jurisdiction in this dispute or any later dispute or litigation.
B6.4. Notwithstanding paragraph B6.3, the Parties may refer to the fact of Informal Mediation in subsequent proceedings before any New Zealand court or decision-making body of competent jurisdiction or arbitral tribunal of competent jurisdiction in this dispute or any later dispute or litigation.
B6.5. If the Parties reach a settlement during Informal Mediation then the existence, nature and terms of the settlement shall be confidential as between the Parties, the Mediator and the DNC, unless the Parties specifically agree otherwise, a court or decision-making body of competent jurisdiction orders otherwise, or applicable laws or regulations require it.
B6.6. No binding verbal agreements can be reached as part of the Informal Mediation: any settlement reached by the Parties must be in writing to be enforceable.
B6.7. The DNC will notify the Registrar of a settlement reached in accordance with B6.5 where that settlement requires the Registrar to take action to give effect to that settlement.
B6.8. Any action to be taken by the Registrar will be completed by it as soon as possible, and no later than three Days, after receiving notice from the DNC.
B6.9. Where the settlement requires a change of Registrant, the new Registrant is deemed to have accepted the Registrar's standard terms and conditions.
B6.10. If the Parties do not achieve an acceptable resolution through Informal Mediation within ten (10) Days, the DNC will send notice to the Parties that it will appoint an Expert when the Complainant has paid the applicable fees set out under paragraph B20.1 within the time limit specified in paragraph B7.1. The Expert will be told whether or not Informal Mediation occurred, but will not be told what happened during Informal Mediation or why it failed to resolve the dispute.
B6.11. No Party may ask the DNC (including its officers, employees, contractors, agents and any Expert or Mediator) to reveal information or materials gained as a result of any Informal Mediation under the Dispute Resolution Service unless such disclosure has been ordered by a court or decision-making body of competent jurisdiction. Neither Party shall call the Expert, Mediator or the DNC (including its officers, employees, contractors, or agents) as a witness (either in person or to produce documents or other materials) in any proceedings which arise from, or are in connection with, the matters discussed in the mediation.
B7. Appointment of the Expert and Timing of Decision
B7.1. If the DNC does not receive the Complainant's request to refer the matter to an Expert together with the applicable fees within ten (10) Days of the Complainant's receipt of the notice referred to in paragraph B6.10, the Complaint will be deemed to have been withdrawn. This will not prevent the Complainant submitting a different Complaint.
B7.2. Within five (5) Days of the receipt of the applicable fees from the Complainant the DNC will appoint an Expert on a rotational basis from its list of Experts.
B7.3. An Expert may only be a person named in the list of Experts which the DNC will maintain and publish along with the Experts' qualifications. No Expert's appointment will be challenged on the grounds that they are insufficiently qualified. Once the Expert has been appointed, the Parties will be notified of the name of the Expert appointed and the date by which, except in exceptional circumstances, the Expert will forward his or her Decision to the DNC.
B8. Impartiality and Independence
B8.1. The Mediator and/or Expert shall be impartial and independent and both before accepting the appointment and during the proceedings will disclose to the DNC any circumstances giving rise to justifiable doubt as to their impartiality or independence. The DNC will have the discretion to appoint a substitute Mediator or Expert if necessary in which case the timetable will be adjusted accordingly.
B9. Communication Between Parties and the Expert
B9.1. A Party and the Expert must not communicate directly. All communication between a Party and the Expert must be made through the DNC.
B10. Transmission of the File to the Expert
B10.1. The DNC will forward the file except for documents relating to Informal Mediation to the Expert as soon as the Expert is appointed.
B11. General Powers of the DNC and the Expert
B11.1. The DNC, or the Expert if appointed, may in exceptional cases extend any period of time in proceedings under the Dispute Resolution Service.
B11.2. The Expert shall determine the admissibility, relevance, materiality and weight of the evidence.
B11.3. The DNC shall decide a request by a Party to consolidate multiple Domain Name disputes in accordance with the Policy and this Procedure.
B12. Further Statement
B12.1. In addition to the Complaint, the Response and if applicable the Reply, any appeal notice and appeal notice response, the Expert may request further statements or documents from the Parties. The Expert will not be obliged to consider any statements or documents from the Parties which he or she has not received according to the Policy or this Procedure or which he or she has not requested. The Expert may request that a further statement be limited to a defined topic, and the Expert will not be obliged to consider any material beyond that requested.
B12.2. Any communication with the DNC intended to be passed to the Expert which is not part of the standard process (e.g. other than a Complaint, Response, Reply, submissions requested by the Expert, appeal notice or appeal notice response) is a 'non-standard submission'. Any non-standard submission must contain as a separate, first paragraph, a brief explanation of why there is an exceptional need for the non-standard submission. The DNC will pass this explanation to the Expert and the Respondent, and the remainder will only be passed to the Expert and the Respondent at the Expert's sole discretion. If there is no explanation, the DNC may not pass on the document or information.
B13. In Person Hearings
B13.1. No in person hearings (including hearings by conference call, video conference and web conference) will be held unless the Expert determines in his or her sole discretion and in exceptional cases, that such a hearing is necessary to enable him or her to come to a Decision.
B14. Default
B14.1. If the DNC finds that a submission by a Party exceeds the word limit, the submission will be returned to that Party who will within three (3) Days return a submission which complies with the word limits. If the DNC does not receive the submission back within the deadline from:
B14.1.1. the Complainant, the Complaint will be deemed to have been withdrawn, which will not stop the Complainant from submitting a different Complaint; or
B14.1.2. the Respondent, the Parties will be notified that the Expert will be appointed when the Complainant has paid the applicable fees set out in paragraph B20 and in the absence of exceptional circumstances. Once appointed the Expert will decide the dispute based upon the Complaint and evidence attached to it.
B14.2. If, once the Expert has been appointed, and in the absence of exceptional circumstances, a Party does not comply with any time period laid down in the Policy or this Procedure, the Expert will proceed to a Decision on the Complaint. If the Expert has not been appointed the DNC shall take any action which it deems appropriate in its sole discretion, unless prescribed by this Procedure.
B14.3. If, in the absence of exceptional circumstances, a Party does not comply with any provision in the Policy or this Procedure or any request by the DNC or the Expert, the Expert will draw such inferences from the Party's non compliance as he or she considers appropriate.
B15. Expert Decision
B15.1. The Expert will decide a Complaint on the basis of the Parties' submissions, the Policy and the Procedure.
B15.2. Unless exceptional circumstances apply, an Expert shall forward his or her Decision to the DNC within ten (10) Days of his or her appointment pursuant to paragraph B7.
B15.3. The Decision shall be in writing and signed by the Expert, provide the reasons on which it is based, indicate the date on which it was made, the place the Decision was made and identify the name of the Expert.
B15.4. If the Expert concludes that the dispute is not within the scope of paragraph 4, he or she shall state that this is the case. If, after considering the submissions, the Expert finds that the Complaint was brought in bad faith, for example in an attempt at Domain Name Hijacking, the Expert shall state this finding in the Decision. If the Complainant is found on three separate occasions within a 2-year period to have brought a Complaint in bad faith, the DNC will not accept any further Complaints from that Complainant for a period of 2 years from the date of the third such Decision.
B16. Communication of Decision to Parties and Implementation of Decision
B16.1. Within three (3) Days of the receipt of a Decision from the Expert, the DNC will communicate the full text of the Decision to each Party and the date for the implementation of the Decision in accordance with the Policy.
B16.2. The DNC will publish the full Decision and the date that any action which the Decision requires will be taken, on the DNC website.
B16.3. If the Expert makes a Decision that a Domain Name registration should be cancelled, suspended, transferred or otherwise amended, the DNC will implement that Decision by causing the necessary changes to be made to the Register after ten (10) Days of the date that the Parties were notified, unless, during the ten (10) Days following the date that the Parties were notified the DNC receives from either Party:
B16.3.1. an appeal or statement of intention to appeal complying with paragraph B17, in which case the DNC will take no further action in respect of the Domain Name until the appeal is concluded; or
B16.3.2. official documentation showing that the Party has issued and served legal proceedings before a New Zealand Court or decision-making body of competent jurisdiction, or an arbitral tribunal of competent jurisdiction against the other Party in respect of the domain name. In this case, the DNC will take no further action in respect of the Domain Name unless it receives:

a). evidence which satisfies it that the Parties have reached a settlement; or

b). evidence which satisfies it that such proceedings have been disposed of

B16.3.3. In the event of the DNC being satisfied that a judgment, decision or award has been made directing or requiring that a Domain Name be cancelled, suspended, transferred or otherwise amended, the DNC will implement that Decision by causing any necessary changes to the Register to take place and the Dispute Resolution Service proceeding will be terminated.
B17. Appeal
B17.1. Either Party shall have the right to appeal a Decision by submitting either:
B17.1.1. a statement of the intention to appeal (see paragraph B17.2), plus the non-refundable deposit (see paragraph B20.4), which must be followed within fifteen (15) Days by an appeal notice (see paragraph B17.3) and the balance of the fee (see paragraph B20.4); or
B17.1.2. an appeal notice (see paragraph B17.3) and the whole fee (see paragraph B20.4).
B17.2. A statement of intention to appeal should only contain sufficient information to make it clear that an appeal is requested. The statement of intention to appeal should not contain the actual grounds or reasons for appeal, and the panel of Experts will not be obliged to consider any such grounds or reasons.
B17.3. An appeal notice should not exceed 1000 words, should set out detailed grounds and reasons for the appeal, but shall contain no new evidence or annexes.
B17.4. Within three (3) Days of the receipt of the:
B17.4.1. statement of the intention to appeal and deposit; or
B17.4.2. appeal notice and the full fee, the statement of intention to appeal or appeal notice (as the case may be) will be forwarded to the other Party.
B17.5. Within ten (10) Days of receiving the appeal notice from the DNC, the other Party may submit an appeal notice response (paragraph B17.6).
B17.6. An appeal notice response must not exceed 1000 words, should set out detailed grounds and reasons why the appeal should be rejected but should contain no new evidence or annexes.
B17.7. Following the filing of an appeal notice response (or the expiry of the deadline to do so) an Appeal Panel of three Experts will be appointed. The test of impartiality shall apply to each appeal Expert. Subject to that qualification the Appeal Panel shall consist of:
B17.7.1. the Chair of the group of Experts, or at his or her discretion, an Expert of his or her choice; and
B17.7.2. the next available two independent Experts appointed by rotation from the list.
B17.8. The Appeal Panel should not normally take into consideration any new evidence presented in an appeal notice or appeal notice response unless they believe that it is in the interests of justice to do so.
B17.9. So far as is appropriate in the circumstances paragraphs B15 and B16 apply equally to appeal Decisions, except that:
B17.9.1. appeal Decisions should be returned by the Appeal Panel to the DNC within thirty (30) Days of the appointment of the last panellist, but this deadline may be extended by up to ten (10) Days by agreement with the DNC; and
B17.9.2. appeal Decisions cannot be subject to any appeal within the Dispute Resolution Service.
B18. Settlement or Other Grounds for Termination
B18.1. If, before a Decision is made the Parties agree and notify the DNC of a settlement, whether or not pursuant to Informal Mediation, proceedings under the Dispute Resolution Service will terminate.
B18.2. If, before a Decision is made, it becomes unnecessary or impossible to continue proceedings under the Dispute Resolution Service for any reason, the DNC will terminate proceedings under the Dispute Resolution Service unless a Party raises justifiable grounds for objection within a period of time which the DNC will determine and notify the Parties of.
B19. Effect of Court Proceedings
B19.1. If the DNC is satisfied that legal proceedings relating to a Domain Name which is the subject of a Complaint are issued before a New Zealand court or decision-making body of competent jurisdiction or an arbitral tribunal of competent jurisdiction, before or during the course of proceedings under the Dispute Resolution Service and are brought to its attention, it will suspend the Dispute Resolution Service proceedings, pending the outcome of the legal proceedings.
B19.2. A Party must promptly notify the DNC if it initiates or becomes aware of legal proceedings in a court or decision-making body of competent jurisdiction or arbitral tribunal of competent jurisdiction relating to a Domain Name which is the subject of a Complaint during the course of proceedings under the Dispute Resolution Service.
B19.3. Either Party may request, before or during the Dispute Resolution Service, an interim measure of protection from a Court.
B20. Fees
B20.1. The applicable fees in respect of the referral of proceedings under the Dispute Resolution Service to an Expert are $2,000 plus GST for disputes involving 1-5 Domain Names and only one Complainant. For disputes involving 6 or more Domain Names, and/or more than one Complainant, the DNC will set a fee in consultation with the Complainant. Fees are calculated on a cost-recovery basis, and are passed on in their entirety to the Expert(s). The DNC does not charge for its mediation or administration services in respect of the Dispute Resolution Service.
B20.2. Fees are payable by the Complainant only if an acceptable resolution has not been achieved after Informal Mediation and the DNC notifies the Parties that an Expert is to be appointed.
B20.3. In exceptional circumstances, for example if an in-person hearing is held, the DNC will request that the Parties pay additional fees to be agreed between it, the Parties and the Expert.
B20.4. The applicable fees for the submission of an appeal are $7,200 + GST. If the option is used to pay a deposit and the balance, the deposit is $800 + GST and non-refundable, and the balance is $6,400 + GST. If the deposit is paid, and the balance of the fee and/or appeal notice are not filed in time, that appeal is deemed withdrawn and the case will be closed.
B21. Exclusion of Liability
B21.1. None of InternetNZ , the DNC, NZRS, any Registrar, Expert or Mediator, nor any of those entities' councillors, officers, employees or servants (as applicable) shall be liable to a Party for anything done or omitted, whether negligently or otherwise, in connection with any proceedings under the Dispute Resolution Service unless the act or omission is shown to have been in bad faith.
B22. Modifications to the Policy and Procedure of the Dispute Resolution Service
B22.1. The Internet is an emerging and evolving medium and the regulatory and administrative framework under which the DNC operates is constantly developing. For these reasons the DNC reserves the right to make reasonable modifications to the Policy and Procedure at any time. Except where the DNC is acting in pursuance of a statutory requirement or a court order, substantive changes will be implemented following a process of open public consultation. Each such change will be published in advance (where practicable, 30 calendar days in advance) on the DNC web site: http://www.dnc.org.nz/policies and will become binding and effective upon the date specified therein.
B22.2. The Parties will be bound by the Policy and Procedure which are current at the Commencement of the Dispute Resolution Service proceedings until the Conclusion of the Dispute Resolution Service proceedings.
.net.nz Glossary of Technical Terms

.INT
A top-level domain devoted solely to international treaty organizations that have independent legal personality. Such organizations are not governed by the laws of any specific country, rather by mutual agreement between multiple countries. IANA maintains the domain registry for this domain.

A record
The representation of an IPv4 address in the DNS system.

AAAA record
The representation of an IPv6 address in the DNS system.

Administrative contact
Majority of the registries require 4 contacts for a successful domain registration: Registrant, Administrative, Technical and Billing. The Administrative contact is intended to represent the Registrant(owner) of the domain, in any non-technical matters, regarding the management of the domain. Certain extensions require Administrative contact to confirm requests and accept notices about the domain name.

A-label
The ASCII-compatible encoded (ACE) representation of an internationalized domain name, i.e. how it is transmitted internally within the DNS protocol. A-labels always commence the with the prefix "xn--". Contrast with U-label.

ARPA
Originally a reference to the US Government agency that managed some of the Internet’s initial development, now a top-level domain used solely for machine-readable use by computers for certain protocols — such as for reverse IP address lookups, and ENUM. The domain is not designed for general registrations. IANA manages ARPA in conjunction with the Internet Architecture Board.

ASCII (American Standard Code for Information Interchange)
The standard for transmitting English (or "Latin") letters over the Internet. DNS was originally limited to only Latin characters because it uses ASCII as its encoding format, although this has been expanded using Internationalized Domain Names(IDN) for Applications.

Authoritative Name Server
A domain name server configured to host the official record of the contents of a DNS zone. Each New Zealander .net.nz domain name must have a set of these so computers on the Internet can find out the contents of that domain. The set of authoritative name servers for any given domain must be configured as NS records in the parent domain.

Automatic Renewal
The service of automatic renewal allows the customers the convenience of automatic billing for the services ordered through the domain registrar. If the automatic renewal is selected, customer's credit card will be automatically charged for the service, which will avoid the interruption in service.

Billing Contact
Majority of the registries require 4 contacts for a successful domain registration: Registrant, Administrative, Technical and Billing. The Billing contact is responsible for the payment of the domain, and is usually assigned to the registrar managing the domain.

Caching Resolver
The combination of a recursive name server and a caching name server.

Cloaking Forwarding
Domains can be forwarded to another URL by using a forwarding service. Cloaking forwarding differs from Apache 301 forwarding by showing the content of the URL being forwarded to, however the URL bar displays the original domain name.

CNAME Record
A CNAME record is an abbreviation for Canonical Name record and is a type of resource record in the Domain Name System (DNS) used to specify that a domain name is an alias for another domain, the "canonical" domain. CNAME has a very specific syntax rule. CNAME can only be set up for the unique subdomain, meaning that it cannot be set up for any subdomain, which has already been set up for the domain. Thus CNAME is most commonly set up for WWW subdomain.

Country-code top-level domain (ccTLD)
A Class of Top Level Domains, generally assigned or reserved by a country, sovereign state, or territory. IANA is the organization, responsible for the ccTLD assignments. Since 2010 there 2 types of ccTLDs: 2 letter ASCII characters TLDs and IDN TLDs, which consist of the native language characters. Each country/territory is able to implement certain restrictions and requirements on the ccTLD assigned to them.

Cross-Registry Information Service Protocol (CRISP)
The name of the working group at the IETF that developed the Internet Registry Information Service (IRIS), a next-generation WHOIS protocol replacement.

Delegation
Any transfer of responsibility to another entity. In the domain name system, one name server can provide pointers to more useful name servers for a given request by returning NS records. On an administrative level, sub-domains are delegated to other entities. IANA also delegates IP address blocks to regional Internet registries.

Deletion
Deletion of the domain results in the domain record being removed from the registry's database. Domain deletion procedure and availability differs depending on each of the TLD's policy. Certain extensions require additional payment to delete a domain name.

DNS zone
A section of the Domain Name System name space. By default, the Root Zone contains all domain names, however in practice sections of this are delegated into smaller zones in a hierarchical fashion. For example, the .com zone would refer to the portion of the DNS delegated that ends in .com.

DNSSEC
A technology that can be added to the Domain Name System to verify the authenticity of its data. The works by adding verifiable chains of trust that can be validated to the domain name system.

Domain lock
In order to prevent unwanted changed to the domain names, customers have an ability to change the locks on their domain names. The domain lock availability depends on individual TLD, and includes clientTransferProhibited, clientUpdateProhibited, clientDeleteProhibited, clientRenewProhibited.

Domain Name
A unique identifier with a set of properties attached to it so that computers can perform conversions. A typical domain name is "icann.org". Most commonly the property attached is an IP address, like "208.77.188.103", so that computers can convert the domain name into an IP address. However the DNS is used for many other purposes. The domain name may also be a delegation, which transfers responsibility of all sub-domains within that domain to another entity. domain name label a constituent part of a domain name. The labels of domain names are connected by dots. For example, "www.iana.org" contains three labels — "www", "iana" and "org". For internationalized domain names, the labels may be referred to as A-labels and U-labels.

Domain Name Registrar
An entity offering domain name registration services, as an agent between registrants and registries. Usually multiple registrars exist who compete with each other, and are accredited. For most generic top-level domains, domain name registrars are accredited by ICANN.

Domain Name Registry
A registry tasked with managing the contents of a DNS zone, by giving registrations of sub-domains to registrants.

Domain Name Server
A general term for a computer hardware or software server, which answers requests to convert domain names into something else. These can be subdivided into authoritative name servers, which store the database for a particular DNS zone; as well as recursive name servers and caching name servers.

Domain Name System (DNS)
The global hierarchical system of domain names. A global distributed database contains the information to perform the domain name conversations, and the most central part of that database, known as the root zone is coordinated by IANA.

Dot or “."
Common way of referring to a specific top-level domain. Dot generally precedes the Top Level domain, such as dot com is written down as “.net.nz”.

Expiration date
The expiration date determines when the domain registration period ends. In order to avoid downtime for the domain, renewal of the domain at least two weeks before expiration date is strongly encouraged. After the expiration date passes, some registries maintain the record of the domain name under the same owner, however the DNS services are put on hold.

Extensible Provisioning Protocol (EPP)
A protocol used for electronic communication between a registrar and a registry for provisioning domain names.

Extension
Refers to the last portion of the domain name, located after the dot. Domain extension helps determine the registry, to which domain pertains, and allows to accurately classify the domain name.

First Come, First Served (FCFS)
Multiple applications for the same domain name are not accepted. The domain will be awarded to the first registrar who submits a registration request.

FTP
File Transfer Protocol does exactly what it says. The standard network protocol allows the transfer of files from one host to another. There are many FTP clients(programs) available, which allow you to connect to your host and transfer your completed content to your hosting provider's space.

Fully-Qualified Domain Mame (FQDN)
A complete domain name including all its components, i.e. "www.icann.org" as opposed to "www".

GAC Principles
A document, formally known as the Principles for the Delegation and Administration of ccTLDs. This document was developed by the ICANN Governmental Advisory Committee and documents a set of principles agreed by governments on how ccTLDs should be delegated and run.

General Availability Phase
Domains are awarded on first come first serve basis, granted that the domains are available after the previous phases have concluded.

Generic top-level domains (gTLDs)
A class of top-level domains that are used for general purposes, where ICANN has a strong role in coordination (as opposed to country-code top-level domains, which are managed locally).

Glue Record
An explicit notation of the IP address of a name server, placed in a zone outside of the zone that would ordinarily contain that information. All name servers are in-bailiwick of the Root Zone, therefore glue records is required for all name servers listed there. Also referred to as just "glue".

Hints File
A file stored in DNS software (i.e. recursive name servers) that tells it where the DNS root servers are located.

Hostname
The name of a computer. Typically the left-most part of a fully-qualified domain name.

Http
HyperText Transfer Protocol serves as the cornerstone protocol for World Wide Web, which allows the transfer of data between clients and servers.

IANA
See Internet Assigned Numbers Authority.

IANA Considerations
A component of RFCs that refer to any work required by IANA to maintain registries for a specific protocol.

IANA Contract
The contract between ICANN and the US Government that governs how various IANA functions are performed.

IANA Staff
See Internet Assigned Numbers Authority.

ICANN
Internet Corporation for Assigned Names and Numbers(ICANN) is responsible responsible for the coordination of maintenance and methodology of several databases of unique identifiers related to the namespaces of the Internet, and ensuring the network's stable and secure operation.

Internal transfer
Internal transfer refers to a transfer of a domain name within the same registrar. This procedure may be simpler, than starting a domain transfer, which involves 2 different registrars. The internal transfer is possible, after two parties involved in the internal transfer come to an agreement about the terms of the transfer.

Internationalized domain name (IDN)
Internet domain name, which allows the use of a language-specific script or alphabet, such as Arabic, Cyrillic, and Chinese. Adoption of IDN domain names is a significant step towards including non-English speakers into the world of Internet. Internationalized domain name is stored in Domain Name System as ASCII strings, which are transcribed by the use of Punycode.

Internet Architecture Board (IAB)
The oversight body of the IETF, responsible for overall strategic direction of Internet standardization efforts. The IAB works with ICANN on how the IANA protocol parameter registries should be managed. The IAB is an activity of the Internet Society, a non-profit organization.

Internet Assigned Numbers Authority (IANA)
A department of ICANN tasked with providing various Internet coordination functions, primarily those described in a contract between ICANN and the US Government. The functions relate to ensuring globally-unique protocol parameter assignment, including management of the root of the Domain Name System and IP Address Space. ICANN staff within this department is often referred to as "IANA Staff".

Internet Coordination Policy (ICP)
A series of documents created by ICANN between 1999 and 2000 describing management procedures.

Internet Engineering Steering Group (IESG)
The committee of area experts of the IETF’s areas of work, that acts as its board of management.

Internet Engineering Task Force (IETF)
The key Internet standardization forum. The standards developed within the IETF are published as RFCs.

Internet Protocol (IP)
The fundamental protocol that is used to transmit information over the Internet. Data transmitted over the Internet is transmitted using the Internet Protocol, usually in conjunction with a more specialized protocol. Computers are uniquely identified on the Internet using an IP Address.

IP address
A unique identifier for a device on the Internet. The identifier is used to accurately route Internet traffic to that device. IP addresses must be unique on the global Internet.

IPv4
Internet Protocol version 4. Refers to the version of Internet protocol that supports 32-bit IP addresses.

IPv6
Internet Protocol version 6. Refers to the version of Internet protocol that supports 128-bit IP addresses.

Landrush Phase
This phase allows you a greater chance to obtain a domain name prior to General Availability, typically for an increased fee. The fee generally varies depending on how early you want to register. Priority is either first-come, first-served or will go to an auction cpr144449003101 if there are multiple applicants, depending on registry rules. A common fee structure that will be in use is the Early Access Program (EAP). Further details on a specific extensions landrush phase can be found under the landrush section for that a particular domain.

Mail exchange (mx) record
MX record determines which server the mail client will be retrieving the mail from. The MX records for individual domains can be set up in the DNS records section of the client's control panel.

New Generic Top Level Domain (New gTLD)
Starting on July 15th, 2013 ICANN has started process of delegating new Generic Top Level Domains, opening up new opportunities for the internet community. New extensions include popular categories like professional domains, IDNs, general interest domains, and brand domain names.

NS record
a type of record in a DNS zone that signifies part of that zone is delegated to a different set of authoritative name servers.

Parent domain
The domain above a domain in the DNS hierarchy. For all top-level domains, the Root Zone is the parent domain. The Root Zone has no parent domain as it is as the top of the hierarchy. Opposite of sub-domain.

Parking
Many of the registrars offer a free service of domain parking. This allows the customer to quickly register a domain name, and choose the hosting solution at a later date. Very often the registrar's parking DNS servers allow DNS record modification.

Pre-Registration
Paid pre-registration allows you to purchase the domain in the General Availability phase, and the domain will be submitted as soon as the General Availability phase opens.

Primary name server
Practically every domain extension requires minimum 2 DNS servers in order for the domain to be successfully registered. Primary name server is responsible for storing information about the domain routing and making it available for requests.

PTR record
The representation of a IP address to domain name mapping in the DNS system.

Recursive Name Server
A domain name server configured to perform DNS lookups on behalf of other computers.

Redelegation
The transfer of a delegation from one entity to another. Most commonly used to refer to the redelegation process used for top-level domains.

Redelegation process
A special type of root zone change where there is a significant change involving the transfer of operations of a top-level domain to a new entity.

Redemption Grace Period
Redemption Grace Period(RGP) is a period after the expiration date, in which the domain still belongs to the same client, however the functionality is put on hold. The domain can usually be restored after paying for RGP fee. gTLDs often have a Renewal Period of 30 days before the Redemption Grace Period starts.

Regional Internet Registry (RIR)
A registry responsible for allocation of IP address resources within a particular region.

Registrant
See Registrant Contact

Registrant Contact
Majority of the registries require 4 contacts for a successful domain registration: Registrant, Administrative, Technical and Billing. The Registrant contact is the owner of the domain, and is the entity that holds right to use the particular domain name.

Registrar for .net.nz
An entity that can act on requests from a registrant in making changes in a registry. Usually the registrar is the same entity that operates a registry, although for domain names this role is often split to allow for competition between multiple registrars who offer different levels of support.

Registry New Zealand .net.nz
The authoritative record of registrations for a particular set of data. Most often used to refer to domain name registry, but all protocol parameters that IANA maintains are also registries.

Registry Operator for .net.nz New Zealand
The entity that runs a registry.

Reverse IP
A method of translating an IP address into a domain name, so-called as it is the opposite of a typical lookup that converts a domain name to an IP address.

RFCs
A series of Internet engineering documents describing Internet standards, as well as discussion papers, informational memorandums and best practices. Internet standards that are published in an RFC originate from the IETF. The RFC series is published by the RFC Editor.

Root
The highest level of the domain system.

Root Servers
The authoritative name servers for the Root Zone.

Root Zone
The top of the domain name system hierarchy. The root zone contains all of the delegations for top-level domains, as well as the list of root servers, and is managed by IANA.

Root Zone Management (RZM)
The management of the DNS Root Zone by IANA.

RZM Automation
A project to automate many aspects of the Root Zone Management function within IANA. Based on a software tool originally called "eIANA".

Secondary name server
Practically every domain extension requires minimum 2 DNS servers in order for the domain to be successfully registered. Secondary server is responsible for copying information from the primary server. The original purpose of secondary server is to take over the requests, if the primary server is down. Some of the registries no longer put an emphasis on which server is primary or secondary, but many international registries still use the old standard.

Sponsoring organization
The entity acting as the trustee of a top-level domain on behalf of its designated community.

SSL
Secure Sockets Layer (SSL) is a cryptographivc protocol, which is designed to provide communication security over internet. The data entered on the websites, using SSL, is encrypted, thus making it less susceptible to data theft.

Subdomain
In the domain hierarchy, or structure, subdomain is a domain, which is a part of a larger domain. For example, "www.icann.org" is a sub-domain of "icann.org", and "icann.org" is a sub-domain of "org". Subdomains can generally be setup through a DNS server management utility as A records or CNAME records.

Sunrise Phase
A phase in which holders of eligible trademarks have the opportunity to apply and register domain names that correspond to their trademarks. To participate in Sunrise for new gTLDs, trademark holders must validate their trademarks with the Trademark Clearinghouse (TMCH) first and must provide a valid Signed Mark Data (SMD) file for submission.

Technical Contact
Majority of the registries require 4 contacts for a successful domain registration: Registrant, Administrative, Technical and Billing. The Technical contact is intended to assist the Registrant(owner) contact in any queries that pertain to the technical aspects of managing the domain name.

Trademark Clearinghouse (TMCH)
The central database of verified trademarks that was created by ICANN to provide brand protection to trademark holders during ICANN’s new gTLD program. Its' a centralized database of verified trademarks, that is connected to each and every new Top Level Domain (TLD) that will launch.

Top-level domain (TLD)
The highest level of subdivisions with the domain name system. These domains, such as ".net.nz" and ".uk" are delegated from the DNS Root zone. They are generally divided into two distinct categories, generic top-level domains and country-code top-level domains.

Transfer
Most commonly, the term transfer refers to a inter-registrar transfer of registrations. The procedure of the tranfer will largely depend on the TLD, and is most commonly completed by requesting an authorization code from the current registrar and initiating the transfer at another registrar.

Trust anchor
A known good cryptographic certificate that can be used to validate a chain of trust. Trust anchor repository (TAR) Any repository of public keys that can be used as trust anchors for validating chains of trust. See Interim Trust Anchor Repository (ITAR) for one such repository for top-level domain operators using DNSSEC.

Trustee
An entity entrusted with the operations of an Internet resource for the benefit of the wider community. In IANA circles, usually in reference to the sponsoring organization of a top-level domain.

U-label
The Unicode representation of an internationalized domain name, i.e. how it is shown to the end-user. Contrast with A-label.

Unicode
A standard describing a repertoire of characters used to represent most of the worlds languages in written form. Unicode is the basis for internationalized domain names.

Uniform resource locator (URL)
Uniform Resource Locator(URL), commonly known as web address, is an address to a resource on the internet. The URL consists of two components: Protocol Identifier(i.e. http, https) and the Resource name(i.e. icann.org)

Unsponsored top-level domain
A sub-classification of generic top-level domain, where there is no formal community of interest. Unsponsored top-level domains(.COM, .NET, .ORG, etc.) are administered according to the policies and processes established by ICANN.

URL Forwarding
URL Forwarding or URL redirection refers to the most common type of forwarding offered by domain registrars. Forwarding occurs when all pages from one domain are redirected to another domain.

UTF-8
A standard used for transmitting Unicode characters.

Variant
In the context of internationalized domain names, an alternative domain name that can be registered, or mean the same thing, because some of its characters can be registered in multiple different ways due to the way the language works. Depending on registry policy, variants may be registered together in one block called a variant bundle. For example, "internationalise" and "internationalize" may be considered variants in English.

Variant bundle
A collection of multiple domain names that are grouped together because some of the characters are considered variants of the others.

Variant table
A type of IDN table that describes the variants for a particular language or script. For example, a variant table may map Simplified Chinese characters to Traditional Chinese characters for the purpose of constructing a variant bundle.

Web host (Hosting Provider)
Web host is a type of an Internet service, which allows users to host content and/or email services by providing hosting space. Most often the hosting providers include control panels and tools for building a website and maintaining mail records.

WHOIS
A simple plain text-based protocol for looking up registration data within a registry. Typically used for domain name registries and IP address registries to find out who has registered a particular resource. (Usage note: not "Whois" or "whois")

WHOIS database
Used to refer to parts of a registry’s database that are made public using the WHOIS protocol, or via similar mechanisms using other protocols (such as web pages, or IRIS). Most commonly used to refer to a domain name registry’s public database.

WHOIS gateway
An interface, usually a web-based form, that will perform a look-up to a WHOIS server. This allows one to find WHOIS information without needing a specialized computer program that speaks the WHOIS protocol.

WHOIS server
A system running on port number 43 that accepts queries using the WHOIS protocol.

Wire format
The format of data when it is transmitted over the Internet (i.e. "over the wire"). For example, an A-label is the wire format of an internationalized domain name; and UTF-8 is a possible wire format of Unicode.

XML
A machine-readable file format for storing structured data. Used to represent web pages (in a subset called HTML) etc. Used by IANA for storing protocol parameter registries.

Zone (DNS Records)
The zone file, also know as the DNS records is a vital component of DNS system, which contains various DNS records, which point to the location of content and email servers for each individual domain. Editing zone is made possible in the client's control panel.

Signed Mark Data (SMD)
A Signed Mark Data (SMD) is file that will allow you to register domain names during the sunrise period of new gTLD’s and request other services. It validates that you trademark has been verified within the Trademark Clearinghouse (TMCH).

Trademark Claims
The trademark claims period extends for 90 days after the close of the Sunrise period. During the Claims period, anyone attempting to register a domain name matching a trademark that is recorded in the Trademark Clearinghouse will receive a notification displaying the relevant mark information. If the notified party goes and ahead and registers the domain name the Trademark Clearinghouse will send a notice to those trademark holders with matching records in the Clearinghouse, informing them that someone has registered the domain name.